Fixed
Uploaded Documents Now Persist Across Master Account, Originator, and Owner Orgs
October 27th, 2025
We’ve fixed an issue that prevented uploaded documents from persisting across related organizations — specifically between Master Account, Originator, and Owner entities in CanopyOS.
🧩 What was happening
Previously, when an account was associated with multiple organizations, documents uploaded under one org were not visible to others in the same account hierarchy. This meant that new organizations could not access original uploaded documents, impacting visibility and workflow continuity in CanopyOS.
🔧 What we fixed
Document visibility is now properly synchronized across connected orgs. When a document is uploaded under one organization, it will now persist and remain accessible across Master Account, Originator, and Owner contexts.