A new endpoint that provides complete historical tracking of status changes across the lifecycle of lines of credit. This feature enables lenders to view a chronological audit trail showing when each status transition occurred.

The endpoint returns timestamped records of all status changes, supporting compliance requirements, operational reviews, and portfolio analysis by providing full visibility into how and when credit facilities moved through their lifecycle states. This historical data is essential for understanding borrower patterns, validating operational decisions, and maintaining comprehensive records for regulatory reporting and internal auditing purposes.

Canopy now has comprehensive support for the Service Civil Relief Act (SCRA) and the Military Lending Act (MLA), enabling automatic interest rate adjustments for active-duty military personnel on installment loans.

This new API endpoint allows lenders to apply the federally mandated 6% interest rate cap for SCRA or 36% interest rate cap for MLA retroactively from the military service start date, with full support for both ongoing and concluded service periods.

The system automatically handles complex scenarios including mid-cycle adjustments, retroactive interest corrections through debit offsets, and proper accounting for the duration of military service. This feature ensures compliance with federal regulations while streamlining the operational process of supporting our military customers, reducing manual intervention and ensuring accurate interest calculations throughout the service period.

Click here to visit our docs and learn more.

We're introducing Statuses, a comprehensive framework that brings standardized lifecycle management to lines of credit across the Canopy platform.

This feature provides distinct status options for each lending construct—including ACTIVE, SUSPENDED, PAID_OFF, and CHARGED_OFF for lines of credit—that automatically enforce specific behaviors based on operational or regulatory requirements.

In terms of automatic behavior, statuses like SUSPENDED do restrict fund access. For example, during fraud investigations, simply update a line to the SUSPENDED status and draws are immediately blocked while payments and other cyclical events continue processing.

The system also handles end-of-life scenarios automatically, transitioning loans to PAID_OFF status when final payments are made and stopping interest accrual while still allowing recovery payments on CHARGED_OFF accounts.

Statuses replace ad-hoc operational approaches with predictable, consistent system behavior that scales across your entire lending portfolio while maintaining full compatibility with existing tagging workflows.

Canopy's Tagging & Segmentation features empowers lending teams to identify, track, and manage distinct borrower groups based on delinquency, behavior, risk profiles, and other account characteristics. By automatically categorizing accounts with intelligent tags, lenders can deliver targeted servicing strategies that improve portfolio performance and borrower outcomes.

This feature is an extension of Canopy’s existing tagging capabilities, which allow lenders to tag accounts with any label or context that is useful. By contrast, these automated system-generated tags are managed exclusively by the system and cannot be manually removed. They are automatically applied (and removed) based on an account’s situation and status, ensuring standardization across accounts for consistent servicing, reporting, and analysis.

Full details on our Borrower Segmentation feature can be found here and more on the differences between user-generated tags and system-generated tags can be found here.

We've updated our reports to handle corrective balances that occur after PAYMENT_REVERSAL for payments with a LOAN_PAYOFF payment_intent. These changes ensure proper handling of discarded interest balances in the following reports:

Transactions Report

Added a new field, "Transaction Discarded Date," which shows when a transaction was marked as discarded.

Accounts Report

The "Accrued Interest" field now excludes discarded interest balances.

Click here to visit our docs and learn more.

Fixed an issue in Canopy OS where the user could be blocked from interacting with the page after submitting a form.

Fixed an issue in Canopy OS where an invisible item in a dropdown list could still be clicked after the dropdown closed.

You will now be able to easily access the Account Receivable Aging Report available in Canopy OS via DataDirect.

Table Name: account_receivables_aging_report

Read more about the specific details here.

The account payoffs API has been updated to no longer include the amortization_forecast field beneath payoff_amounts_by_loan responses. This will allow the API to provide speedier responses.

An account’s amortization schedules may still be retrieved via the GET account amortization schedules API, or for loan specific amortization records, via the GET loan amortization schedule API.

Click here to visit our docs and learn more.

The payment deferrals experience has been enhanced to allow future dated payment deferrals. Deferring any future upcoming payments will create a deferral period for the loan, pushing any future due balances to maturity date.

• You can defer past-due, current, and future due dates to the maturity date through a single API request.
• Once any payment has been deferred, the amortization schedule in CanopyOS will update itself to communicate what amounts have been deferred, with their balances being reflected on the payment due date to which they had been deferred. An example of this is present below.

Click the link to our guide to learn more.

In the following example, the current (02/02) and future payment dates (03/02-05/02) have been deferred to the maturity date. Any due balances in the deferral period from 02/02-05/02 are now reflected as due in the maturity cycle.

Payment deferrals allow you to provide temporary payment relief for borrowers experiencing hardship while maintaining their repayment commitment. Here are a few options to start.

• You can defer either past-due and/or current obligations in the current installment period to the maturity date.
• Deferring the past-due obligations of a delinquent account will automatically mark that account as non-delinquent.
• After payments are deferred, the amortization schedule in CanopyOS will update itself to communicate what amounts have been deferred and to what date they were deferred to. The screenshots below illustrate this change.

Here is an example of a 6-month term loan where the borrower is able to make their first two payments, but suppose we learn they are unable to make their next payment on time.

Your risk team can then review their case and agree to grant the borrower more time to repay that obligation by shifting the due date of that amount to the maturity date.

Here is what the same schedule looks like after the deferral is executed.

Currently a Beta of Payment Deferrals is available through our API, and soon we will allow users to initiate these deferrals through CanopyOS as well.

Click the link to our guide to learn how to start using Payment Deferrals. The API documentation for scheduling a loan payment deferral can be found in the reference here.