Notifications in our system are automated alerts that keep lenders and borrowers informed about important events or changes related to their accounts, lines of credit, or loans.
These notifications can be delivered through multiple channels, such as emails, webhooks, or other integrations, ensuring timely and accessible communication. Notifications serve as triggers to launch workflows, either through Canopy Connect or a lender's own software, enabling automated actions like payment reminders, fraud alerts, or account updates.
By providing real-time, customizable alerts, our notification system enhances transparency, improves user engagement, and supports efficient operational processes for both lenders and borrowers.
Notification Types
| Value | Description |
|---|---|
| ACCOUNT CREATE | Notifies when a new account is successfully created in the system. |
| ACCOUNT UPDATE | Alerts users about updates or changes made to an existing account. |
| LINE OF CREDIT CREATE | Notifies when a new line of credit is successfully created in the system. |
| LINE OF CREDIT UPDATE | Alerts users about updates or changes made to an existing line of credit. |
| LINE OF CREDIT DELINQUENCY: | Alerts when a line of credit becomes delinquent, indicating missed payments or overdue balances. |
| INSTALLMENT LOAN CREATE | Notifies when a new installment loan is successfully created in the system. |
| INSTALLMENT LOAN UPDATE | Alerts users about updates or changes made to an existing installment loan. |
| INSTALLMENT LOAN DELINQUENCY: | Alerts when an installment loan becomes delinquent, indicating missed payments or overdue balances. |
| TAG APPLIED | Notifies when a tag is applied to an entity for categorization or tracking purposes. |
| TAG REMOVED | Alerts when a previously applied tag is removed from an entity within Canopy. |
| TRANSACTION CREATE | Notifies when a new transaction (e.g., fee, charge) is added to a line of loan. |
| TRANSACTION UPDATE | Alerts users about updates or changes to an existing transaction. |
| STATEMENT GENERATION | Notifies when a new statement is generated for a line or loan. |
| STATEMENT ISSUED | Alerts when a statement (e.g., for a line of credit) is issued to the borrower. |
| INSTALLMENT LOAN RESTRUCTURED | Alerts users when a loan undergoes restructuring, such as changes to terms or repayment schedules. |
| LTV THRESHOLD EXCEEDED | Notifies lenders or borrowers when the Loan-to-Value (LTV) ratio exceeds a predefined threshold (max_allowed_ltv), indicating increased risk or potential non-compliance with lending policies. This alert helps stakeholders take timely action to address the situation, such as adjusting collateral requirements or reevaluating loan terms. |
| MINIMUM PAYMENT DUE | Reminds borrowers of an upcoming minimum payment due date. |
| PAYMENT DUE DATE | Notifies borrowers of an upcoming payment due date. |
| PAYMENT PROCESSED | Confirms when a payment has been successfully processed and applied to the line or loan. |
| MINIMUM PAYMENT MISSED | Alerts when a minimum payment is missed or not received by the due date. |
| PAYMENT REVERSED | Notifies when a payment has been reversed, undoing its impact on the line or loan. |