The Simulation Environment header is there to be an easy indicator to remind you that you are in a safe testing environment.
Check the URL of your environment. LoanLab is only availble in UAT environments.
See Accessing LoanLab →
No! LoanLab is a safe environment for you to simulate, experiment, and test!
These are the products you have previously configured in your UAT environment.
There are two ways you can do this.
- After selecting a product, you will be shown a link to “View Product Details” - clicking on this will reveal your CanopyOS product drawer.
- To get the full product configuration, you can make a call to the Canopy API
You can create a new product by calling Canopy’s
POST /products endpoint. New products added in your UAT environment with a
product_type value of “INSTALLMENT” or “REVOLVING” will be available to use in LoanLab.
LoanLab limits product selection to those created with a
product_type value of “INSTALLMENT” or “REVOLVING”. Please reach out to us if you have a need beyond these.
We’ve defaulted these inputs for your connivence, but you may choose to fill in all or none of them.
All account level configuration inputs are optional; if not provided, they will default to the product level configuration.
Those mappings can be found under Account Setup Inputs →
When adding new Actions, you can only select a date beyond the last played action. This means that once an Action has been executed, you can no longer modify the timeline prior to that point. However, you can still View the account at a previous point in time.
Each Action definition can be found under Add Action: Options →
The only time you cannot add an additional Action is if the account has been fully played through its lifecycle.
If you are using a revolving product, you can Add Additional Cycles.
You can edit or delete unplayed Actions by clicking on the ellipse next to it to reveal the Options Menu.
If you Play an Action further down the timeline, any unplayed Actions earlier in the timeline will also get played.
Learn more about Cycles →
You can simulate a missed payment by simply Playing to an [Automation] Assess Late Fee Action in the timeline without adding a Make A Payment action that fulfills the account minimum balance due prior to it.
Updated 3 months ago