Best Practices

Retry Configuration

Not all systems are accessible all the time so some component in your workflow can experience a failure. It is recommended for users to use the retry functionality when creating a workflow through the Builder. Users can configure a component with retry functionality within the component’s error handling tab.

Basic retry behavior can be configured by specifying a limited number of attempts with some time between attempts. It can also be configured with exponential backoff, where the time between retry attempts exponentially increases. Exponential backoff can prevent bad scenarios where retry attempts may stress the system further and delay recovery.

Altogether, retry helps ensure your workflow can run successfully even if some system supporting the integration experiences a temporary outage.

Example configuration of retry functionality inside Builder