Creating your Customer is the first step to borrower-onboarding.

To learn more about the purpose of the customer entity in Canopy, as well as how to reason about structuring your customer creation request, check out our Customer Fundamentals page. Typically, the information from your approval system is passed directly into this API request.

To get started, however, we recommend first getting familiar with simply creating a basic customer entity.

Learn More about Customers in Canopy

Configuration Guide

Create A Customer

First, create a customer in the system via the API. Once a customer exists, an account can then be associated to that customer.

Example: Create New Customer

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Tip

Customers and Accounts in Canopy have a many-to-many relationship. So, for example, you could set up two customers with a joint account (two customers to one account), or you could have a single customer with an installment loan and a charge card (one customer with two accounts).

That's it! You're now ready to create an Account.

Next Steps

Create An Account
Once you've created your customer, you'll want to create an account and associate that account to your new customer.

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In the Create Account API call, you will need to link the customer ID from the Create Customer API call. If you are using one of Canopy’s out-of-the-box front-ends, unlinked Customers and unlinked Accounts will not be visible in the UI.

Best Practices

When you create a customer, you can immediately assign the customer to an account. Customers only become meaningful agents once they are assigned to accounts.

Testing and Validation

You can use the Get all customers endpoint to validate the customers you have created. If you want to test a specific customer creation, use the Get a specific customer endpoint. This requires the customer_id generated when creating the customer.

API Reference:

• API: Get all customers
• API: Create a new customer
• API: Update a specific customer